Your Privacy Matters
The Anxiety & Stress Clinic is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains how we collect, use, and safeguard the information you provide through our website.
Information We Collect
When you contact us through our website, we may collect the following personal information:
- Your name
- Email address
- Phone number
- The reason for your inquiry
- Any details you include in your message
We only collect information that you choose to provide to us.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry
- Arrange appointments or consultations
- Provide psychological services
- Communicate with you about your care
Storage & Security
Your personal information is stored securely and access is limited to authorised clinic staff. We take reasonable steps to protect your data from misuse, interference, loss, and unauthorised access or disclosure.
We do not share your personal information with third parties, except where required or authorised by law (for example, mandatory reporting obligations).
Health Records
If you become a client of the clinic, your health records are managed separately from website data and are handled in accordance with applicable health records legislation, including the Health Records and Information Privacy Act 2002 (NSW). These records are stored securely and kept confidential.
Cookies
Our website uses minimal, standard cookies to ensure the site functions properly. We do not use tracking cookies for advertising or marketing purposes.
Third Parties
We do not sell, trade, or otherwise transfer your personal information to outside parties. We will never share your data for marketing purposes.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information
To make a request, please contact us at info@theanxietyandstressclinic.com.au.
Contact Us
If you have any questions or concerns about this privacy policy or how your information is handled, please contact us:
Last updated: March 2026